A cardinal part of hospitality industry, hotel management has wide employment opportunities.
Moreover, with globalisation gaining acceptance with more and more countries, the hotel management
industry is truly becoming global. As hotel chain owners are opening new hotels in various big and
small cities, requirement for trained hotel management professionals is huge. Although considered one
of the most glamorous careers, hotel management requires professionals who can keep their cool even
in the most challenging situations.
Hotel management can include Hotel & Restaurant management, Cruise Ship Hotel management, Hospital Administration and Catering, Hotel and Tourism Associations, Airline Catering and Cabin Services, Club management, Forest Lodges, Guest Houses amongst others. Expansion of global travel industry and aviation industry is expected to boost hotel industry in next couple of years.
There are multiple job profiles in hotel management and depending upon the candidates' education, work experience, the positions are offered. However, in order to work in top level or middle-level management candidates must have a degree in travel management. Whereas some hotels hire graduates straight from universities, some other hotels hire only trained hotel management graduates. Candidates can do degree course in hotel management soon after 10+2 which are offered by various hotel management institutes.
The minimum selection criteria for an undergraduate course in hotel management is 10+2 with 50% marks. However, candidates who do not have 50% marks in +2 can do diploma or certificate course in hotel management which are being offered by various institutes. Additionally, some hotels provide training cum job placement and candidates who do not have other options can opt for it. Indian hotel management institutes conduct entrance exams before selecting the candidates for various courses.
Students looking for a career in hotel management should have strong communication skills, reasoning skills, numerical aptitude and pleasing personality. Therefore, if some candidate is lacking in these skills, he must inculcate them in him and for that starting early definitely helps. Many students start preparing for entrance exams conducted by IHMs soon after their 10th board. Similarly, those who wish to go for higher studies in hotel management can do Masters in Hotel Management; for MHM the person is required to have BHM
Demand and Supply
India not only has mismatch in terms of hotel room supply and demand but in terms of professionals required to manage hotels. Whereas the demand is much higher than the existing 1,14,000 hotel rooms across all categories, India is facing acute shortage of trained hotel staff. The situation in the 19th Commonwealth Games in Delhi shows the real picture wherein owing to dearth of trained hotel management professionals things were in sad state of affairs. Job prospects for hotel management graduates are expected to grow as new hotels would come up in next couple of years thanks to promotional offers from government. The shortage of trained human resource in hotel industry is advantageous to hotel management graduate who can bargain for high salary.
Despite being known as one of the most glamorous careers there are various flipsides of working in hotel industry and one of them is hotel industry too like any other industry is subjected to the overall state of economy; therefore, it gets affected if the economy is not doing well and travellers are not frequenting the hotel. Similarly, new jobs come at the place of existing jobs as working professionals either are given new responsibilities at new hotel or they retire. Handling pressuring situation with cool and poise is mandatory for hotel professionals. Long working hours, rude responses from customers, hectic timings, etc are some major drawbacks of career in hotel management.
"Different Roles, Different Names"
General Managers:Such professionals are responsible for all operations in a hotel.
Resident Managers:Bestowed with the job to be available at just a call away.
Executive Housekeepers:These professionals are expected to ensure cleanliness in the hotel.
Front Office Managers:Most of the hotels own front desk, Front Office Managers manage the same.
Convention Services Managers:These professionals work in close coordination with client and the conferencing facilities offered by the hotel for various conventions, meetings, seminars, etc
Is it the Right Career for Me?